Useful Information

Residential Computer Repair & Service

 

People ask if The Computer Hospital does residential computer repair. We specialize in residential computer repair. The Computer Hospital is the leading independent computer repair shop in Houston. We are Better Busines Gold and the proud recipient of the Angie's List Super Service award for computer repair in Houston for 2006 and 2007. The Computer Hospital offers four levels of residential computer support and service in Houston.

The first question to consider is, "What's more important Economy or Convenience?" Most people opt for economy, I know I would. Basically this means getting it into the shop or as we say to the nearest Computer Hospital. Not only is the less expensive, it generally is the best way to handle computer problems. Especially if the system is in need of diagnostics. But wait, The Computer Hospital has alternatives.

If saving money is your goal, then consider this. Many problems can still be resolved without ever having the bother of a technician coming out to your place, shuffling around your home much less the precarious journey to your local computer repair shop. The Computer Hospital offers both internet based remote support and telephone support. Most local support companies don't offer telephone support much less remote internet based support. They would rather bill you an hour or more to do a job that many times can be handled in a fraction of that time - that is if they know what they are doing. The Computer Hospital offers two levels of immediate support - telephone support and remote support. Both are billed in 5 minute increments after the 1st quarter hour.

If the problem can't be fixed remotely or by phone, we have centrally located shops featuring free diagnostics, free virus detection, free loaners, and generally same day service. And we offer all this with one of the lowest hourly shop rates in Houston not to mention the low flat rates we have for many repairs.

Our rates are the lowest in Houston if you figure in honesty, competence, speed of service and the other intangibles you look for in a service business. But if driving to the computer store is not in your near future then we offer our same low shop rates with the benefit of "Pick-Up/Drop-off" for a nominal charge, typically $20 to $30.

If the work does require that a technician comes to your location for whatever reason, such as DSL setup, a wireless network or what ever the case may be, The Computer Hospital offers a low $79.00/hr. onsite rate with as little as a $39.95 minimum. Nominal trip charges may apply in some cases. You'll need to ask about our $39.95 minimum - we don't tell everyone. It's a kind of internet special.


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